Safety, Security & Trust

Nahi, bilkul nahi! India Traditions, humare delivery partners ya humara koi bhi customer care executive aapse kabhi bhi aapka Bank OTP, ATM PIN, CVV, ya UPI PIN nahi mangega. Agar koi bhi vyakti call karke aapse refund ya offer ke naam par aisi details mangta hai, toh turant call kaat dein aur us number ko block karein.

Kripya Google par diye gaye kisi bhi random customer care number par bharosa na karein. Humari official details sirf indiatraditions.com par uplabdh hain.

Zaroori Suchna: Koi bhi customer care agent agar aapse phone par AnyDesk, TeamViewer, QuickSupport ya koi screen-sharing app install karne ko kahe, toh kabhi na karein. Isse fraudster aapke phone ka poora control le kar aapke bank khate se paise nikal sakte hain.

India Traditions kabhi bhi WhatsApp ya SMS par kisi bhi tarah ki lottery, free car, ya cash prize claim karne ke link nahi bhejta. Agar aapko koi aisa anjaan link (jaise bit.ly ya tinyurl) milta hai jisme payment karne ya app download karne ko kaha jaye, toh us par click na karein. Yeh phishing scams hote hain jo aapka data chura sakte hain.

Bilkul nahi. Humare sabhi wooden toys 100% child-safe hain. Hum Varanasi ki traditional kala ka palan karte hue sirf natural vegetable dyes (prakritik rang) aur lead-free lakdi ka istemaal karte hain taaki aapke bacche puri tarah surakshit rahein.

Lakdi ke khilaunon ko paani mein na duboyein. Unhe saaf karne ke liye ek halke geele aur mulayam kapde (damp cloth) ka istemaal karein aur turant sookhe kapde se poch dein. Inhe direct dhoop (sunlight) mein lambe samay tak na rakhein.

Ghabrayein nahi. Agar technical error ki wajah se aapke account se paise kat gaye hain aur order fail hua hai, toh humara payment gateway automatically 5 se 7 working days ke andar aapke account mein refund process kar dega.

Hum COD ki suvidha pradan karte hain. Dhyan rahe, parcel kholne se pehle delivery boy ko payment karna anivarya hai. Order dispatch hote hi aapko SMS/Email par AWB tracking link mil jayega jisse aap apna parcel live track kar sakte hain.